Technical and professional

Manufacturing Recruitment

Job Seekers

Desktop Support Analyst

Twitter Facebook
Piqua, OH
$1 - $1
Job Type
Direct Hire
Jan 10, 2019
Job ID
Desktop Support Analyst
Piqua, Ohio

Non-automotive manufacturer is seeking a Desktop Support Analyst to join their IT team. As the Desktop Support Analyst you will report to the Manager of IT and work within a team environment.  Daily activities will include, but not be limited to:
·         Provide day-to-day technical support to employees for internal desktop/laptop systems software, hardware and peripherals
·         Set up and configure new systems, new applications and upgrades
·         Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions
·         Assists in troubleshooting wireless networks and routers
·         Recommend hardware and software solutions, including new acquisitions and upgrades
·         Support and improve IT policies
·         Other duties as directed by management
This is a hands-on position that requires qualified candidates to be on the manufacturing floor up to 25% of their day.  Candidates should enjoy working in a team environment, communicating at all levels, taking initiatives of projects and being creative in the continuous improvement process. The company does offer EXCELLENT medical, dental and vision benefits.  Additional benefits include short-term and long-term disability, life insurance, 401K, paid holidays and three weeks of vacation. 

REQUIREMENTS for the Desktop Support Analyst:
1. A minimum of an Associate’s degree, ideally in a related field 
2. At least one year of work experience in a similar Desktop Support Analyst position 
3. Exposure to manufacturing and ERP systems 
4. The ability to troubleshoot and configure PCs and laptops
5. Experience with infrastructure support
6. Basic understanding of wireless networks, routers, switches and ports
7. Microsoft Office

Skills preferred but NOT required:
1. SQL
2. Experience with barcoding systems 
3. Programming 

Reasons to work for this organization:
1. Competitive benefits package
2. Premier employer
3. Non-automotive manufacturing
4. Stable organization
5. Opportunity for career growth
6. Excellent work culture

Candidates are preferred to be regional to the Piqua, Ohio area.  There is not a relocation package available at this time.